Terms and Conditions - House Clearance Lewisham
Welcome to House Clearance Lewisham. These Terms and Conditions govern your use of our services. By engaging our services, you agree to comply with and be bound by the following terms.
1. Services Provided
House Clearance Lewisham offers comprehensive clearance services, including the removal of household items, office clearance, and estate clearance. Our services are designed to facilitate a smooth and efficient clearance process for our clients.
1.1 Scope of Services
- Residential Clearances: Clearing out homes, including kitchens, living rooms, bedrooms, and storage areas.
- Commercial Clearances: Office, shop, and industrial clearances tailored to business needs.
- Estate Clearances: Comprehensive clearance services for estates, including sorting, packing, and disposal of belongings.
2. Booking and Scheduling
To schedule a clearance service, clients must contact us at least 48 hours in advance. We will confirm the booking through email or phone call, outlining the agreed-upon date and time.
2.1 Rescheduling and Cancellations
If you need to reschedule or cancel your booking, please notify us at least 24 hours before the scheduled date to avoid any cancellation fees.
3. Payment Terms
Our pricing is based on the volume of items to be cleared and the complexity of the clearance. A detailed quotation will be provided upon request.
- Payment Methods: We accept cash, credit/debit cards, and bank transfers.
- Payment Schedule: Payment is due upon completion of the clearance service unless otherwise agreed upon.
- Deposits: For large or complex clearances, a deposit may be required to secure the booking.
4. Client Responsibilities
Clients are responsible for ensuring that all items to be cleared are accessible and that the property is ready for clearance.
4.1 Access to Property
Clients must provide access to the property on the scheduled date. If access is restricted, additional charges may apply.
5. Liability and Insurance
House Clearance Lewisham operates with the utmost care to ensure the safety and security of your belongings. However, we are not liable for any pre-existing damage or items left unattended.
- Insurance Coverage: We carry liability insurance to cover any accidental damage during the clearance process.
- Client Insurance: Clients are encouraged to have their own insurance for high-value items.
6. Environmental Responsibility
We are committed to environmentally responsible disposal practices. Items eligible for recycling or donation will be processed accordingly.
6.1 Disposal Practices
Non-recyclable and non-donatable items will be disposed of in compliance with local regulations.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the booking and clearance process will be used solely for service provision and will not be shared with third parties without your consent.
8. Changes to Terms and Conditions
House Clearance Lewisham reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes prior to the commencement of services.
9. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Lewisham.
10. Acceptance of Terms
By booking our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.